They have extensive menu options and service was first rate and prompt, although admittedly I was concerned upon entering the restaurant but someone did show fairly promptly. My wife and I visited this place for lunch this week and we were very impressed. I believe this location has serious management issues, and next time we'll wait 40 minutes for a table at Texas Roadhouse next door. For Black Bear Diner, this was a very inexpensive cut of meat, and it was almost an insult. for the sad excuse for a prime rib that I had tonight. What I don't understand is paying almost $30. There's major construction going on in the parking lot that doubtless has a negative effect on the number of customers in the place, but I don't think it should affect the efficiency of service (just my opinion). I understand short staffs, new employees, training challenges, etc. We paid our bill, left a 20% tip and took a wonderful piece of chocolate cake home. Fortunately, the cashier was alert and on top of things. Once I'd chosen my dessert (my wife declined), we waited another several minutes before I decided to order it to go at the register while I paid. I reminded her that I'd like to see a menu. We watched her wait on three tables before she returned and asked me what I was having. I wanted to see the menu again and she left. After some time, our server brought our check, cleared the table and asked if we'd like dessert. The meat, however, was small, thin and almost flavorless. It seemed somewhat steep, but I was in the mood for steak and, having no reason to expect anything other than what I'm used to, I went for it. My wife pointed to the salad she wanted on the menu. She was polite but unfamiliar with the menu, and explained that she's new. Then we waited close to ten minutes before a server appeared. The place was nearly empty, which seemed odd for a Saturday, but we waited longer than we should have for a table. Tonight, I took my wife to dinner at the Aurora location. I was excited when a location opened near my home in Aurora, and though I wasn't able to visit until restrictions had been lifted, I was pleased by my first few meals there (especially their breakfasts), but over time they seem in some way to be in decline. My first experience was at a location in Colorado Springs, and I was blown away by the friendliness, professionalism and speed of the staff. I've been a fan of Black Bear Diner since a little before covid hit. Late Night American Restaurants in Aurora.American Restaurants with Delivery in Aurora.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Pedego Electric Bikes Southlands.Hotels near The Colorado Freedom Memorial.Hotels with Complimentary Breakfast in Aurora. Until you get to know the management and owners it's a different story, for everyone else's is a bit different too. I made the best out of the situation I was in but definitely had some major concerns about a lot of things, and the list goes on. Wouldnt return if I had to as they hire only close family and friends, very cliquey within the work space. If going to leave the company make sure that's really what you want to do as they do NOT rehire the good employees, only the lazy folks. Pay was minimum wage for myself, as they were strict about us not talking about what we made with ANYONE. The dress code was TOO inforced, they checked how tight your pants were by doing a bend-over, a pick-up, a pull to the fabric (midthigh) to see if the material was the "correct" material, and they did a "rear-end" check to make sure our buttcheeks didnt look to "distracting to customers or our male co-worker's". No more than two people could request the same day off, and I had a hard time using the PTO as he was nosey and wouldnt give it to me because I wasn't using it for "sick" time like he does. The boss didnt like that I smoked cigarettes and had pulled me aside to ask if I was paid more if I would quit, but no one else could know about the raise.
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